Management and IT-related Writing Samples:

IT Security Handbook and Procedures: Drafts of materials for IT managers at member hospitals.

HIS Project Plan: Sample project plan done for a hospital under construction. Goal was to be fully operational on an EMR opening day.

​IT Strategic Planning EngagementNotes for a consulting hospital engagement.

Methodology for Prioritizing Projects          Performance Evaluation Grids           Risk Management Framework

​NOTE:  I've written IT Departmental Plans as well as company-wide Disaster Recovery & Business Continuity Plans for many organizations. Due to IT security reasons for those organizations, I cannot offer these for public viewing. However, this is one of my areas of specialty!

Click Here for online voice-over & video samples.

Below are samples of writing I've done for clients throughout my career. I protect my clients' confidentiality and proprietary material, so I am not able to provide current samples of completed work products. Below you'll find some interim drafts of older or redacted materials. Hopefully, these will provide you a glimpse of the depth and breadth of my writing and technical skills. Looking for something in particular? Ask me.

Original Articles Published Online

References for Cheryl Austin and Austin Strategic Partners available upon request.

See also recommendations on LinkedIn.

Writing Samples

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Austin Strategic Partners

​ Creativity in Business & Technical Communications

Writing for Technical Audiences:

Product Conversion Instructions: Procedural step-by-step instructions to allow a field technician to modify/upgrade equipment.

​Fiber Optic Router Manual.          Software Application Testing Strategy            Software Release Versioning

EV Chart Alternatives: Explored alternative ways of tracking earned value in an Agile/scrum environment.

Pharmaceutical, Clinical Trial, and Laboratory-related Writing Samples:

Outreach Communications with Workflows: Overview of clinical trial communications to patients & doctors.

Patient Handout andCall Center Phone Script: Handout explains clinical trial to patient. Phone script qualifies patient for clinical trial.

Presentation for Drug Discovery Lab Equipment: Excerpts from PowerPoint technical sales presentation.

Video:  Shows high-throughput screening laboratory automation system.

User Manual for Lab Automation System: Crystal Brain

Misc. Business Writing Examples:

Case Study of A Business Assessment

Changing Roles of IT Professionals: Presentation given at Trevecca University.

Common Mistakes When Implementing Compliance Projects: Presentation given at PMI Healthcare Seminar.

ARRA 2009 Summary:  I summarized the healthcare aspects of this 407-page landmark legislation into a single page.

PMO Organization:  An excerpt from an RFP response.

Are We All Doomed?:  Article written for PMI Newsletter.

Management Seminar:  Summary of leadership sessions I presented to company senior management.

​​Wikipedia Biography of Brad Cole:  The life of noted singer-songwriter, Brad Cole.

IT Security & HIPAA Policies & Procedures:  

Password Standards      Patch Management Standard     Encryption Policy     Audit Procedures      Server Room Access 

Data Sanitization & Equipment Disposal Policy     Removable Media Policy      SSO Job Description    Security Training Quiz Questions   

On-Boarding Checklist and Data Sanitization Checklist: These are interactive forms to ensure procedures were followed in a consistent manner and to enable the process to be self-documenting. Security Training Quiz Questions

NOTE:  Much of my technical writing has involved creating policies, procedures, and standards for various organizations, primarily to address HIPAA, data security, compliance, and technical needs. I also wrote associated training materials, job descriptions, workflows, and checklists/forms for implementation of the policies/procedures, and created procedures for auditing/verifying that the policies and procedures were being followed.  I've developed quit a bit of expertise in these areas and have done this type of engagement for many clients.  Every organization is different in how it is structured, how they chose to implement a policy/procedure, the technical tools or standards they employed, as well as how they wanted their policies and procedures formatted (logos,  aesthetics, etc.).